PreciousJones; It is best to make business letters very short. Give all the necessary details, such as your account number and the transaction details. State clearly what you want.
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AlpheccaStarsSince the incident there has been a couple of charges to my account that are not associated with me and only one of them has been resolved.Shouldn't it be "there have been a couple of charges"
PreciousJonesShouldn't it be "there have been a couple of charges"Yes, I missed that one!