Letter check
Could someone check this letter for me? Especially punctuation and grammar
Dear Sir/Madam,
I am writing to you to make a complaint regarding flight XYZ. My ticket reference number for this flight is XYZ.
This flight was supposed to depart from Rzeszow on 02.11.2018 at 14:30 and arrive at Sri Lanka at 20:00, but connecting flight to Amsterdam was delayed by almost 3 hours, then canceled.
I am writing to express my disappointment with poor customer service. I wasn't informed about the delay and causes of it until I got into the airport and to make matter worse, the flight was later canceled.
I would like to ask for the full refund of $200, which I have paid for this ticket. I have attached the receipt and tickets to the letter. Should you require any further information, please do not hesitate to contact me. I look forward to hearing from you regarding this letter within the week.
Yours faithfully
XYZ
Top answer
2018 at 14:30 and arrive at Sri Lanka at 20:00, but the connecting flight to Amsterdam was delayed by almost 3 hours, then canceled. I am writing to express my disappointment with your poor customer service. I wasn't informed about the delay or the causes of it until I got into the airport, and to make matters worse, the flight was later canceled.
- 2018 at 14:30 and arrive at Sri Lanka at 20:00, but the connecting flight to Amsterdam was delayed by almost 3 hours, then canceled.
- I am writing to express my disappointment with your poor customer service.
- I wasn't informed about the delay or the causes of it until I got into the airport, and to make matters worse, the flight was later canceled.
- I am asking for a full refund of $200, which I paid for the ticket in question .
- I have attached the receipt and tickets to the letter.
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This flight was supposed to depart from Rzeszow on 02.11.2018 at 14:30 and arrive at Sri Lanka at 20:00, but the connecting flight to Amsterdam was delayed by almost 3 hours, then canceled.
I am writing to express my disappointment with your poor customer service. I wasn't informed about the delay or the causes of it until I got into the airport, and to make
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