Kind Regards QDEX Support Geological Survey of Queensland <Contact info>
In my opinion, that close is very impersonal, and "Kind Regards" seems out of place. Obviously, they have a group of people who handle email in their department, and they have recently moved to a single group email address, and have removed all personal identification from their emails. What could they use instead, if they want to avoid divulging their individual details?
I communicate regularly with a handful of government departments and am on a first name basis with most of my contacts (even when they use a single group email).
My post was truncated. I have added some more carriage returns below, so it can be read easily. In my opinion, that close is very impersonal, and "Kind Regards" seems out of place.
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