Is it possible to add some more vocabulary in to my letter? Is this correct to use my letter? Please help me.
Dear John, Welcome to Hi-Fi Fashion customer support. I am XYZ glad to assist you. I understand that you purchased 50 T-shirts (cl: 00069) online from our store. However, you received different color shade than specified in Purchase order. I understand the importance of the issue and apologize for the inconvenience caused and appreciate your patience. John, we are unable to provide you with a refund, however we assure that your order will be replaced within a time span of 2 weeks. Thank you for being a valued Hi-Fi Fashion customer. Sincerely, XYZ The Warehouse Manager, Hi Fi Fashion Store.
Top answer
Hi Anon; You letter is fine - it is clear, succinct and polite without being obsequious. What additional vocabulary were you interested in?
— AlpheccaStars
Hi Anon; You letter is fine - it is clear, succinct and polite without being obsequious.
What additional vocabulary were you interested in?
Free · every Monday
Get the Weekly English Kit 📬
New words, one handy idiom, and a 2-minute quiz — delivered to your inbox to keep your streak alive.