Is it polite enough?

Dear Ms. Lee

Thanks for your registration. We found that “Nancy Adams” has a double entry in our resignation record.

Is it double entry, or you encounter some problems when you fill in the form if you do please let us know.

If it is double entry then you may use the 1st reference number to complete the payment and ignore the 2^nd reference number.

Please be reminded that you have to click the button (see below), when you choose Remittance method then you will receive an email that contains detailed instructions on the three payment methods.