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As per the contract provided, you were supposed to do the armchair in mahogany wood, but you requested me vide mail dated xxxx that you are going to use teak wood for furniture due to unavailability of materials. But I never give any green light / approval for this change of wood finishes, and I gave you only two options on this subject, and requested you to forward quotation.  But you have forwarded a quotation for only option 2 which was not approved. Thereafter, you installed armchair in option 1 without any approval, and the installed items were in a poor condition and order. So when my representative noticed these changes and defectiveness, I asked you to remove the furniture. So, your claim is totally wrong and no justification.

Doctor D · Accepted Answer

If you do not mind, I will offer you my suggested version, without explaining each change.

As per the contract provided, you were requested to do the armchair in mahogany wood, but you informed me via mail dated xxxx that you were going to use teak wood for the furniture due to unavailability of materials. However, I never give any approval for this change of wood finishes. Instead, I gave you two options on this project, and requested you to forward a quotation. But you only provided a quotation for option 2, which was not approved. Thereafter, without waiting for approval, you installed the armchair in option 1, and the installed items were of a poor quality [and workmanship?]. So when my representative pointed out these changes and defectives, I asked you to remove the furniture. Therefore, because of this, and because you proceeded without our prior approval, your claim against us is totally lacking in justification.

I hope this helps.

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