Use "the" when you are distinguishing the category of application Is it the passport or the Visa application that they require? Do you agree? Yes.
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DorisPaoBut he says that "a passport application" is correct, too, if I want to say "any passport application".Do you agree?Yes.
DorisPaoDo you agree?Yes, I do, except I don't think that either choice sounds more natural than the other.
DorisPaoIn the situation described, I suppose I can use either one and no one will think I am an ignoramus?That seems reasonable. Yes.