0
Mk_nepal Posted 19 years ago
Letter Writing

I need your help urgently - grateful for correction. many thanks in advance

Dear

We would like to inform you that we have maintained and log users problem in the helpdesk software since 1st Oct 07. We would produce a monthly report on statistics to be saved on the filing system and also for your review.

There was no system in place for recording the users call prior to 1st Oct 07. From now onwards we will also be giving you the monthly report of User Support Call Log.

The report features number of calls, users problem and its solution, number of answered calls, type of calls etc..

Please find the attached report for the month of October 07.
  

Top answer

Dear We would like to inform you that we have maintained a log of users' problems with the helpdesk software since 1 October 07 . We will produce a monthly report of the statistics , to be saved on the filing system and also for your review. There was no system in place for recording users' calls prior to 1 October .

  • Dear We would like to inform you that we have maintained a log of users' problems with the helpdesk software since 1 October 07 .
  • We will produce a monthly report of the statistics , to be saved on the filing system and also for your review.
  • There was no system in place for recording users' calls prior to 1 October .
  • From now onwards we will also be giving you a monthly report on the User Support Call Log.
  • The report features number of calls, user's problem and its solution, number of answered calls, type of call , etc .
Free · every Monday

Get the Weekly English Kit 📬

New words, one handy idiom, and a 2-minute quiz — delivered to your inbox to keep your streak alive.

2 Answers
0
Dear

We would like to inform you that we have maintained a log of users' problems with the helpdesk software since 1 October 07. We will produce a monthly report of the statistics, to be saved on the filing system and also for your review.

There was no system in place for recording users' calls prior to 1 October. From now
0
Once again thanks a lot GURU.

Related Questions