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Anonymous Posted 17 years ago
Letter Writing
How to write apology letter for the customer
Please anyone help me how to write apology letter for the customer who was mistakenly decided as culprit as he did not pay the bill and after carefull review of him he was proven as inncoent. He is one among my staff and I seriously feel guilty about the incident. In my letter i really want to express my guilty feeling for his misconception. Can anyone help me please.
Top answer
Dear all, i just wrote a model letter pls correct me if there is any mistakes. Thanks in advance. *** I am sincerely conveying my apologies for the misconception that you did not pay the bill.
- Dear all, i just wrote a model letter pls correct me if there is any mistakes.
- Thanks in advance.
- *** I am sincerely conveying my apologies for the misconception that you did not pay the bill.
- It was clearly proven through the investigations that it is absolutely not your fault.
- I am extremely sorry for this happening.
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2 Answers
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Dear all,
i just wrote a model letter pls correct me if there is any mistakes. Thanks in advance.
Dear Mr.***
I am sincerely conveying my apologies for the misconception that you did not pay the bill. It was clearly proven through the investigations that it is absolutely not your fault. I am extremely sorry for this happening.
Best regards
Managing director
i just wrote a model letter pls correct me if there is any mistakes. Thanks in advance.
Dear Mr.***
I am sincerely conveying my apologies for the misconception that you did not pay the bill. It was clearly proven through the investigations that it is absolutely not your fault. I am extremely sorry for this happening.
Best regards
Managing director
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Dear Mr. X,
I wish to convey my sincere apologies for the erroneous statement that you had not paid your bill. Our investigation clearly proved that [?? that your account is paid in full ?? was paid in a timely manner ?? the correct phrasing.] I deeply regret any inconvenience or embarrassment you may have experienced as a result of our error.
I wish to convey my sincere apologies for the erroneous statement that you had not paid your bill. Our investigation clearly proved that [?? that your account is paid in full ?? was paid in a timely manner ?? the correct phrasing.] I deeply regret any inconvenience or embarrassment you may have experienced as a result of our error.
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