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Anonymous Posted 15 years ago
Letter Writing

How to explain a system error to user

Hi,

May I know where could get good examples of business emails/conversion for IT project manager and support?

For example:

1) Recently receive a complain from user that double shipments to oversea customer and they request return stock. It could be configuration error, even others send double orders to us.

Thanks.
  

Top answer

'May I know' is not good English. Use 'Could you tell me'. There are no form letters for such specific instances, I think, but there are a lot of business letter formats HERE.

— Mister Micawber

  • 'May I know' is not good English.
  • Use 'Could you tell me'.
  • There are no form letters for such specific instances, I think, but there are a lot of business letter formats HERE.
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1 Answers
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'May I know' is not good English. Use 'Could you tell me'.


There are no form letters for such specific instances, I think, but there are a lot of business letter formats HERE.

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