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New2grammar Posted 18 years ago
Grammar

how may I direct your call

What's the meaning of "How may I direct your call"?

It's weird. I would answer, "Use your finger to press the extension number".
Could you give me a scenario the expression is used?

Thanks.
  

Top answer

" Scenario: someone calls a company and the switchboard operator answers. Operator: Acme Widgets, how may I direct your call? Caller: I'd like to speak to Mr So-and-so please.

— Mr Wordy

  • " Scenario: someone calls a company and the switchboard operator answers.
  • Operator: Acme Widgets, how may I direct your call?
  • Caller: I'd like to speak to Mr So-and-so please.
  • Operator: Putting you through...
  • )
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2 Answers
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It means "Who / what department would you like to speak to?"

Scenario: someone calls a company and the switchboard operator answers.

Operator: Acme Widgets, how may I direct your call?

Caller: I'd like to speak to Mr So-and-so please.

Operator: Putting you through...

(Operator connects caller to Mr So-and-so.)
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How may I direct your call? vs Where may I direct your call?
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