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Anonymous Posted 17 years ago
Letter Writing
Help with short template letters
Hi, Can someone please help with making these short email template sound better? I send these to a customer when their paypal payment is not received with their order and the other when their credit card is declined.
Thanks for your help!
here is what I have so far:
------- paypal payment email -----
Hi,
Just wanted to you to know that we have not received your paypal payment for your recent order at Crafts and Collectables.
If you wish to proceed with the order: Please log in to your account at www.website.com and you may make a paypal or credit card payment for this order.
Once the payment is received the order will be shipped.
Thank you
---- credit card declined email ----
Hi,
Just wanted to you to know that we have not received your credit payment for your recent order at Crafts and Collectables.
If you wish to proceed with the order: Please log in to your account at www.website.com and you may make a paypal or credit card payment for this order.
Sometimes the payment is declined due to an address mismatch with the billing address your credit card bank has on file and you may wish to try a different credit card for payment.
Once the payment is received the order will be shipped.
Thank you
Thanks for your help!
here is what I have so far:
------- paypal payment email -----
Hi,
Just wanted to you to know that we have not received your paypal payment for your recent order at Crafts and Collectables.
If you wish to proceed with the order: Please log in to your account at www.website.com and you may make a paypal or credit card payment for this order.
Once the payment is received the order will be shipped.
Thank you
---- credit card declined email ----
Hi,
Just wanted to you to know that we have not received your credit payment for your recent order at Crafts and Collectables.
If you wish to proceed with the order: Please log in to your account at www.website.com and you may make a paypal or credit card payment for this order.
Sometimes the payment is declined due to an address mismatch with the billing address your credit card bank has on file and you may wish to try a different credit card for payment.
Once the payment is received the order will be shipped.
Thank you
Top answer
Paypal payment email: Hi, Just wanted to let you know that we have not received your paypal payment for your recent order at Crafts and Collectables. com and make either a paypal or a credit card payment for this order. Once the payment is received, your order will be shipped immediately.
- Paypal payment email: Hi, Just wanted to let you know that we have not received your paypal payment for your recent order at Crafts and Collectables.
- com and make either a paypal or a credit card payment for this order.
- Once the payment is received, your order will be shipped immediately.
- Thank you Credit card declined email: Hi, Just wanted to let you know that we have not received your credit payment for your recent order at Crafts and Collectables.
- com and make either a paypal or a credit card payment for this order.
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4 Answers
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Paypal payment email:
Hi,
Just wanted to let you know that we have not received your paypal payment for your recent order at Crafts and Collectables.
If you wish to proceed with the order, please log in to your account at www.website.com and make either a paypal or a credit card payment for this order.
Once the payment is received, your order will be shipped im
Hi,
Just wanted to let you know that we have not received your paypal payment for your recent order at Crafts and Collectables.
If you wish to proceed with the order, please log in to your account at www.website.com and make either a paypal or a credit card payment for this order.
Once the payment is received, your order will be shipped im
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I'm sure that "Doctor D" meant: card; like this:
Sometimes a credit card payment fails due to an address mismatch between the billing address your credit card bank has on file and the one given on your order. You may wish to try a different credit card for payment.
This is just to correct Doctor D's typing mistake.
Sometimes a credit card payment fails due to an address mismatch between the billing address your credit card bank has on file and the one given on your order. You may wish to try a different credit card for payment.
This is just to correct Doctor D's typing mistake.
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