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Mk_nepal Posted 18 years ago
Letter Writing

Help Guru - Urgent

Guru,

I am writing a reply to my boss who had asked me to do a review on the Internet service. Below is draft - grateful for necessary corrections. Thanks a lot.

Regards, MK

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Dear

Thank you for asking me to review the office Internet service requirements.

Our current Internet provider is XYZ under a contract to 12/ABC/07 Date xx Mar 2007 The duration of the contract xx Mar 07 to xx Feb 08. The contract was done from provider’s side only which was already expired. The cost is Rs x000/monthly plus VAT. This gets us 256 Kbps bandwidth. I could not find information on the upload/download. So I assume it would be 256/256 Kbps. If so, then it is sufficient for all office and home users.

We are currently paying NRs x000/quarterly for 384/128 Kbps bandwidth. This Internet line is being shared between the office (5 terminal) and 7 residences inside the office compound.

I have checked the price at other Internet providers (ISP) that cover the Lalitpur area for similar bandwidth (256 Kbps) and found that we are slightly more money:

A123 Rs 14000/monthly
B123 Rs 7499/monthly
C123 Rs 14000/monthly

The prices above were obtained from their website and in my experience could be negotiated.

I suggest we should do following with XYZ

1. Renegotiate with the price with our current provider as it is availably cheaper
2. Minimise the downtime
3. Provide efficient prompt service.
4. Renew the contract

Or go with different provider.
  

Top answer

Haven't we already done this once, MK? It is now difficult for me to understand in places. Dear Thank you for asking me to review the office Internet service requirements.

  • Haven't we already done this once, MK?
  • It is now difficult for me to understand in places.
  • Dear Thank you for asking me to review the office Internet service requirements.
  • Our current Internet provider is XYZ , with which we are under contract from 31 March 07 to 28 February 08 .
  • [I really don't understand all those dates, MK ] The contract, written by the provider, has already expired.
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2 Answers
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Haven't we already done this once, MK? It is now difficult for me to understand in places.

Dear
Thank you for asking me to review the office Internet service requirements.

Our current Internet provider is XYZ, with which we are under contract from 31 March 07 to 28 February 08. [I really don't understand all those dates, MK]
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Yes you corrected both. Both the messages content were somewhat different. I used the second one. Thank you very much for you.

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