Have/Had

First, which do you think are the appropriate choices?

Had! Because it is indirect speech.

I'd use had in both places.

thanks, but people often use "have" in such expressions, which sometimes confuses me.

Unless we are quoting the speaker's actual words, we usually use the past tense(s) when describing events in the past.
My mother said, "I have to take you to the doctor".
My mother said she had to take me to the doctor.

Please don't bump your posts after only twenty minutes, Haroon. The volunteer helpers here do their best to respond to questions when they have free time They don't appreciate impatience. I have deleted your two attempts to bump.

We are in the doctor's office.
Mother told the doctor that I have an earache.
The doctor gave mother a prescription for earache.

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We were at the doctors last week.
Mother told the doctor that I had an earache.
The doctor gave mother a prescription for earache.
The medicine worked. I don't have an earache now.

Will comply.