Our shipping fee will go for adjustment without prior notice due to different discount rate given by our transporation agency from time to time, if the shipping rate increase, we may request customer to topup some cash; if the shipping rate going down, we will refund the extra cash to the customer. We don't earn a single cent from the shipping cost.
May I know how to change the whole sentence become more smooth and professional?
Top answer
Tiff dee, First of all, "May I know.. " is not something a native would ever say. ".
— Dimsumexpress
Tiff dee, First of all, "May I know..
" is not something a native would ever say.
".
Secondly, shipping costs, shipping fees, or shipping charges are all terminology used to mean the sum of money we pay for a service.
Whichever one you use, keep it consistent, The tone and construction of the above text, to me, are not acceptable as a professional correspondence.
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Tiff dee, First of all, "May I know..." is not something a native would ever say. You can substitute it with " Would you please tell me?" Or, " may I ask you?".
Secondly, shipping costs, shipping fees, or shipping charges are all terminology used to mean the sum of money we pay for a service. Whichever one you use, keep it consistent, The tone and c