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Dianrebecca Posted 13 years ago
Letter Writing

Grammar

Please tell how we can modify this email , this is in reply to customer's request for refund.

Dear Customer,
Thank you for your request,

This email is in response to the status of your refund.We apologise for the inconvenience caused to you in this regard.This is to inform you that the refund has been initiated today to your account/ card from which the transaction processed.Please be informed that your may take upto 4 working days to refund this amount.If the amount does not reflect in your account within the specified time,kindly contact your bank.
We look forward to serve you in the future.

Please check for grammar , sentence structure , word choice and suggest a better way of replying ... Thanks in advance
  

Top answer

, This email is in response to the status of your refund. We apologize for the inconvenience caused to you in this regard. T his is to inform you that t h e Your refund has been submitted initiated today to the credit or debit card you used to make the original transaction.

  • , This email is in response to the status of your refund.
  • We apologize for the inconvenience caused to you in this regard.
  • T his is to inform you that t h e Your refund has been submitted initiated today to the credit or debit card you used to make the original transaction.
  • your account/ card from which the transaction processed .
  • Please be informed that your it may take up to four working days for the credit to appear on your account.
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2 Answers
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Thank you for your inquiry regarding your refund.,

This email is in response to the status of your refund.We apologize for the inconvenience caused to you in this regard.This is to inform you that the Your refund has been submitted initiated today to the credit or debit card you used to make the original transaction.
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I think A Stars just missed this one: We look forward to serving you ...

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