* [ General Task 1 ] HELP 2

Topic

You miss a flight due to a problem at airport.

Write a letter to the airline. In your letter

+ describe what happened that caused you miss the flight.

+ explain how missing your flight affected you.

+ make it clear what you would like the airline do.

Answer

Dear Sir or Madam,

I am writing with regard to complaining about a mistake of booking service on your website, causing me to miss my fight.

I had a business trip which played a crucial part in my company’s grow on 15^th August from Bangkok to Toronto but my mission had not been done greatly due to your awful service. In fact, although I was confirmed hay email my booking was successful, I was stated at the airport that my ticket was canceled because of online system errors.

As a result, this affected not only my job but also my company significantly as our reputation became less reliable. Our clients, therefore, might be reluctant to reach a new consensus in the next business. Furthermore, it is time-wasting when our trade meeting had to be delayed up to three days.

I would like to request an official apology from your Airline to my company as well as compensating for the cost of the flight.

I await for your prompt response.

Yours Faithfully,

Sean.