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Kamlesh12 Posted 15 years ago
Grammar

Difference bwtween sentences!

Hello All,

Whenever i get the online access of our clients.After solving the issue how would i ask for disconnect?

1. Should i disconnect the call?

2. Shall i disconnect the call?

3. Can i disconnect the call?

Kindly suggest me the difference between these three sentences and which one is more professional.

Thanks in advance!

Kamlesh
  

Top answer

Hi, Do you mean that you are talking on the phone? People commonly say this to me. The service person: Is there anything else I can help you with today?

  • Hi, Do you mean that you are talking on the phone?
  • People commonly say this to me.
  • The service person: Is there anything else I can help you with today?
  • Me: No, thank you.
  • Service person: Thank you for calling XYZ (ie he works for XYZ) (Now we disconnect the call) Clive
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4 Answers
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Hi,

Do you mean that you are talking on the phone?

People commonly say this to me.

The service person: Is there anything else I can help you with today?

Me: No, thank
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Hi Clive,

I am talking about the online access the teamviewer or goto meeting.com or any other tool through that we get the access of client's Computer and solve the issue.

Kamlesh
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I wouldn't ask the clients whether I should disconnect the call.

First, confirm with your clients that the issue at hand is resolved. Second, ask your clients if they have any more questions or need further assistance. When your clients respond that they have everything they need, you should reply:

"Thank you for using *** service, have a good day!" and then you can disconnect.
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Hi,

Thanks for you reply!

Kamlesh

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