CV, cover letter, reservation agent-hotel

Good evening to everybody,
my name is Roman, I would like to work as an reservation agent.
Please may you control my CV and cover letter which I´m sending to human recourse department.
You can download from the link below or read the text
under the wide line.
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http://ulozto.net/3110974/job-2009-reservation-department-cover-letter-example-.zip

http://ulozto.net/3110973/cv-roman-complet-list-example.zip

password: reservation
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my email address is Email Removed
or Email Removed

Thank you very much in advance for any advice.
Best regards
Roman
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Dear Mrs. ............,
I'm writing to express my interest in the Part-time Reservation Agent position listed on ..............cz
I have serious interest for this position and can offer
all requiered skills to provide an efficient and friendly
reservation service.
The fact of "part-time" job is very interesting for me, because I study by distance the Institute of Hospitality Management in Prague 8.
I´m sending my CV in additional.
Thank you very much for your consideration.

Best regards
Roman Novák
Na Hrebenkách ...
Smíchov
Praha 5
tel: +420 xxxxxxxxx
Email Removed
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Service minded searching for a career as an Reservation agent

I have prior experience working with customer service as a waiter, receptionist and providing manager. And as a former administrator and coordinator I believe myself to have good organizational, multi-tasking and time-management skills.

My personal characteristics are joyful, active and extrovert. I like to serve people with information and I always do this with a smile. Working tasks including planning, organizing and updating motivates me.

I have good knowledge of Microsoft Office products, Fidelio and also mail and web.site programs such as Front Page. I am eager to learn new programs. Since I like challenges I look for possibilities of development.

My education consists of a university bachelor degree in Hospitality Management at the University of Hospitality Management in Prague 8.

Czech is my mother tongue. I feel comfortable with speaking, writing in and reading English and German. I have friends all over the world and I always try to improve my language skills.

During my spare time I like physical activities, such as working out at the gym, cycling and travelling. According to this I also like to represent the healthy life style with healthy food. I like to meet new people and interesting myself for information technology.

Thank you, and I am looking forward to hear from You

Best regards,
Bc. Roman Novák

Employments
Waiter - Hotel Ambassador ***** (Prague) 1999 - 2000
Waiter - Movenpick Hotel ***** (Berlin) 2000 - 2001
Administration work - Tesco (Prague 9) 2003 - 2004
Reception - Hotel Seven Days **** (Prague 4) 2004 - 2005
Reception - Hotel Golden Gate ***** (Prague 2) 2005 - 2006
Front Office Manager - Spahotel Richmond **** (Karlovy Vary) 2006 - 2008
Reception - Hotel Palace ***** (Prague 1) 2009 - 2009

Education
Hotel School in Mariánské Lázne (www.hotelovaskola.cz) 1995 - 1999
(Leaving examination 1999)
Bachelor degree of Hospitality Management
University of Hospitality Management-Prague 8 (www.vsh.cz) 2005 - 2009
(Graduated in June 2009)

Computer competencies
o Good knowledge in Fidelio (front office system)
o Good knowledge in Microsoft Office Word, Excel,
Outlook and PowerPoint
o Good knowledge in Front Page (web site creating) j
o Fast writer, typing with the correct fingering

Language skills
Czech mother tounge, fluently
English good understanding in speaking, writing and listening
German good understanding in speaking, writing and listening
French beginner

Other
o Drivers licence (category B vehicle)
o Easily taught new things, such as computer
programs, languages and working tasks.