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Andre Delicata Posted 11 years ago
Letter Writing

Customer feedback survey

Could you kindly suggest corrections for this letter requesting feedback from Customers? Thanks in advance.

Dear Customer,

I would like to ask you to kindly take some of your time to fill in this feedback form. This will be of great help to us in our continual intense efforts to excel at all levels and in offering standards of service with which our Customers are fully satisfied and which meet and exceed ISO9001 standards.

Your feedback is vital for us to achieve this objective, and I thank you in advance for the time taken to fill it.

Kindly email this back to XXXX. It would be appreciated to send us the filled in survey by 10th April, 2015.

Best regards,
  

Top answer

Dear Customer, I would like to ask you to kindly take some of your time (The average customer will hit the "delete" button when he reads this. Much better to tell them the estimated amount of time, and/ or the number of questions: eg. take 5 minutes of your time to answer the 10 questions on this feedback form.

  • Dear Customer, I would like to ask you to kindly take some of your time (The average customer will hit the "delete" button when he reads this.
  • Much better to tell them the estimated amount of time, and/ or the number of questions: eg.
  • take 5 minutes of your time to answer the 10 questions on this feedback form.
  • ) to fill in this feedback form.
  • This will be of great help to us in our continual intense efforts to improve our quality of service levels.
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1 Answers
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Dear Customer,

I would like to ask you to kindly take some of your time (The average customer will hit the "delete" button when he reads this. Much better to tell them the estimated amount of time, and/ or the number of questions: eg. take 5 minutes of your time to answer the 10 questions on this feedback form.) to fill in this feedback form. This will be of great help

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