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Anonymous Posted 15 years ago
Vocabulary

Customer and client

these 2 are listed in dictionaries as almost exact synonyms. I'm sure they are not, otherwise 1 of them would become redundant and dropped out long ago. What are your views?
  

Top answer

We use 'customers' for the patrons of shops, small businesses, and so forth - for those who generally make relatively small or occasional purchases, primarily of goods. We use 'clients' for the patrons of professions like law firms or accounting firms - for those who make relatively large, frequent or recurring purchases, primarily of services.

  • We use 'customers' for the patrons of shops, small businesses, and so forth - for those who generally make relatively small or occasional purchases, primarily of goods.
  • We use 'clients' for the patrons of professions like law firms or accounting firms - for those who make relatively large, frequent or recurring purchases, primarily of services.
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2 Answers
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We use 'customers' for the patrons of shops, small businesses, and so forth - for those who generally make relatively small or occasional purchases, primarily of goods.

We use 'clients' for the patrons of professions like law firms or accounting firms - for those who make relatively large, frequent or recurring purchases, primarily of services.
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They do have the same meaning although the connotations are slightly different. I would say a shop customer and not a shop client. It is often looked upon that client is more formal. I tend to think of a client being a service user that has a relationship with the provider, like lawyers, advisors, agencies etc. If the relationship is more casual like shops then I use customer. I am sure that

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