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Inggris Posted 11 years ago
Vocabulary
Customer
http://www.nottinghampost.com/West-Bridgford-man-receives-book-stamps-passport/story-27661927-detail/story.html
"Royal Mail has apologised after compensating a customer with a book of stamps when his passport got lost in the post.
Barman Tommy Brown, 22, of Blake Road, West Bridgford, had to fork out more than £110 for a replacement despite using special delivery.
After the Post intervened, the company said it would reimburse Mr Brown for the replacement and delivery charges.
Mr Brown, who is flying to south-east Asia and India for four months on Tuesday, sent his passport to the Indian Visa and Consular Service, confident it would reach its destination.
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Royal Mail spokeswoman Ronit Wolfson said: "Given the circumstances, we are covering the cost of the replacement passport and the cost of postage as a gesture of goodwill. We apologise sincerely to the customer for any inconvenience that has been caused.""
Is a person posts a letter by government post office a customer of this public service?
"Royal Mail has apologised after compensating a customer with a book of stamps when his passport got lost in the post.
Barman Tommy Brown, 22, of Blake Road, West Bridgford, had to fork out more than £110 for a replacement despite using special delivery.
After the Post intervened, the company said it would reimburse Mr Brown for the replacement and delivery charges.
Mr Brown, who is flying to south-east Asia and India for four months on Tuesday, sent his passport to the Indian Visa and Consular Service, confident it would reach its destination.
...........................
Royal Mail spokeswoman Ronit Wolfson said: "Given the circumstances, we are covering the cost of the replacement passport and the cost of postage as a gesture of goodwill. We apologise sincerely to the customer for any inconvenience that has been caused.""
Is a person posts a letter by government post office a customer of this public service?
Top answer
The British Post Office was privatized some years ago, so the word 'customer' seems appropriate, It is no longer a public service. Clive
- The British Post Office was privatized some years ago, so the word 'customer' seems appropriate, It is no longer a public service.
- Clive
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4 Answers
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The British Post Office was privatized some years ago, so the word 'customer' seems appropriate,
It is no longer a public service.
Clive
It is no longer a public service.
Clive
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CliveThe British Post Office was privatized some years ago, so the word 'customer' seems appropriate,It is no longer a public service.Clivehttps://ukvi-international.faq-help.com/
"Contact UK Visas and Immigration from outside the UK
Welcome to the UK V
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Apparently the writer thinks so. I'd have chosen another term, eg 'applicants'.
There is a trend today to think of the public service as no more than a business, and thus to use words like 'customers' instead of more civic words like 'taxpayers' or more high-minded terms like 'citizens'.
There is a trend today to think of the public service as no more than a business, and thus to use words like 'customers' instead of more civic words like 'taxpayers' or more high-minded terms like 'citizens'.
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CliveThere is a trend today to think of the public service as no more than a business, and thus to use words like 'customers' instead of more civic words like 'taxpayers' or more high-minded terms like 'citizens'.Passengers became customers for British Rail some years ago. Others are now joining in.
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