SETTING UP YOUR VOICE MAIL SYSTEM
Please follow these five easy steps to get started:
1. Pick up the phone. Enter your four-digit extension (e.g., 0186), and then press #.
2. Say your name clearly at normal volume, and then press *.
3. Enter a password (minimum 5 numbers, maximum 10), and then press #.
4. Record a personal greeting. Your personal greeting can be up to 10 seconds in length.
5. Press * if you are satisfied with your personal greeting. If you want to change your greeting, press 1 and start again at Step 3 to make changes.
CHECKING YOUR MESSAGES
To pick up your messages from inside your office, please follow these steps:
1. Pick up the phone. Dial 1234.
2. Dial your four-digit extension, and then press #.
3. Enter your password, and press #.
To phone in and receive your messages from outside the office, dial (888)555-1234, and then follow Steps 2 and 3 above.
The information in the reading is telling people __________.
(A) how to delete voice mail messages
(B) how to set up their voice mail system and check messages
(C) how to leave messages for others on voice mail
(D) how to choose the best voice mail system for the office
Look at the phrase pick up in the voice mail directions. An employee can ________ messages from inside or outside the office.
(A) set up
(B) get
(C) create
(D) return
Look at the word password in the voice mail directions. In order to check your messages, you will need to first __________.
(A) create a personal greeting
(B) say your name
(C) enter a secret group of letters or numbers
(D) say your name and press #
Look at the phrase in the voice mail directions. Employees can ____________ to check voice mail messages.
(A) say their name and then press *
(B) call a special phone number from outside the office
(C) dial their extension from any phone in or out of the office
(D) telephone a colleague outside of the office
Where are your answers, please?
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