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Fatimah0786 Posted 10 years ago
Letter Writing
Could someone please check this
I wanted to write a complaint could someone please take some time out to check and correct the same? Iam not good at formal English.
Here it is:
"An internet service provider called me to give her a feedback. I told her that the Internet speed was fine. But the people who came to install it (I don't know the right word for it) said before installing that if we allow main cable box(one box supports a maximum number of 8-10 connections to different houses. Since they didn't have any boxes available they connected a new one which meant from now on other subscribers would get connection from the box installed at our home ) to be installed in our home they will give us the privilege of uninterrupted Internet access even when there is a power cut. They would do say by attaching a battery to it which would work during a powercut. He also said they would give us a discount on the bill.
We did get the installation done but till now no one has come to connect the battery to it. It makes us feel a bit shortchanged. "
Thanks in advance.
Here it is:
"An internet service provider called me to give her a feedback. I told her that the Internet speed was fine. But the people who came to install it (I don't know the right word for it) said before installing that if we allow main cable box(one box supports a maximum number of 8-10 connections to different houses. Since they didn't have any boxes available they connected a new one which meant from now on other subscribers would get connection from the box installed at our home ) to be installed in our home they will give us the privilege of uninterrupted Internet access even when there is a power cut. They would do say by attaching a battery to it which would work during a powercut. He also said they would give us a discount on the bill.
We did get the installation done but till now no one has come to connect the battery to it. It makes us feel a bit shortchanged. "
Thanks in advance.
Top answer
Anyone?
- Anyone?
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4 Answers
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You need to begin by saying that you are complaining, and briefly why.
Then tell your story.
Then say what you want them to do about it.
Do all this in three separate paragraphs, ie introduction / details / conclusion.
Then tell your story.
Then say what you want them to do about it.
Do all this in three separate paragraphs, ie introduction / details / conclusion.
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Thanks for answering.
Here it is:
Dear sir,
(Sub: Delay in connecting the battery to the internet cable box)
This is to bring to your notice the delay in connecting the battery to the internet cable box even after repeatedly informing the same to your customer care staff.
An internet service provider called me to give he
Here it is:
Dear sir,
(Sub: Delay in connecting the battery to the internet cable box)
This is to bring to your notice the delay in connecting the battery to the internet cable box even after repeatedly informing the same to your customer care staff.
An internet service provider called me to give he
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Too long, too many irrelevant details, and you don't need to tell then how their system works.
Dear Sir,
Subject: Delay in connecting a battery to my internet cable box'
This is to bring to your attention the delay in connecting a battery to my internet cable box even after repeated discussions with your customer care staff.
On date, you inst
Dear Sir,
Subject: Delay in connecting a battery to my internet cable box'
This is to bring to your attention the delay in connecting a battery to my internet cable box even after repeated discussions with your customer care staff.
On date, you inst
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