were able to is the more elegant we were in a position/capable to make that
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Grammar Geek"Could" makes it sound like it didn't happen. It's still possible, but it hasn't happened. Since the clerk said he had already made the reservation, "could" doesn't sound right, to me.
Actually, we've already done that for you. Fortunately, we ( ) get you your usual room.
Which woulditbe appropriate for the blank, "could" or "were able to"? Is there any difference in meaning between the two?