Dear Sir, I am writing to complain about the bad service of your bank. I have ordered a new cheque book form from your bank more than two weeks ago but I still haven't received anything yet. I remember that I gave a call to your customer service centre to request a cheque book at in the morning about 11:00; the one the person who pick up answered the phone is was Ms Shelly.
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Grammar GeekJust a few other points:
1. Don't use the past perfect "have ordered." You give a specific time when it happened, so you need to use the simple past. I ordered.
2. Don't refer to the cheque book as "the cheque." Use the full phrase, "cheque book." A "cheque" is a single piece of paper.
3. Using "until now" to me says that you have now
AssmanThank you so much for yr advice.Did you receive a call FROM the bank, or di
1) Can I say: I have ordered the cheque book before received the phone call from bank yesterday.
3) That's mean if I am complaining via the phone I can say like this, isn't it?
Can I say " I still haven't received your call in the meantime." ?