The word "be" is used correctly, if that's what you mean. It should be " the provider". "
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ccpThank you, GPY.Indeed, my question regarding the use of 'to be' might has been confusing. I was actually wondering if ' was not able to..." is correct.If "was not able to" is intended as an unreal tense then you would need to continue with "would be" rather than "will be". However, in this case it seems more straightforward to say "is not able to ... will