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Sheenagh Posted 20 years ago
Grammar

Correct use of the word customer's or customers

When would you use customer's and when would you use customers' in a sentance.
  

Top answer

The apostrophe must only be used here to indicate a possessive, never to form a plural Customer's - we are talking about one single customer and something that belongs to them: the customer's hat, the customer's request, the customer's money. Customers' - we are talking about many customers and something that belongs to them: the customers' hats, the customers' requests, and the customers' money.

— Nona the brit

  • The apostrophe must only be used here to indicate a possessive, never to form a plural Customer's - we are talking about one single customer and something that belongs to them: the customer's hat, the customer's request, the customer's money.
  • Customers' - we are talking about many customers and something that belongs to them: the customers' hats, the customers' requests, and the customers' money.
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21 Answers
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The apostrophe must only be used here to indicate a possessive, never to form a plural

  1. Customer's - we are talking about one single customer and something that belongs to them:
    the customer's hat, the customer's request, the customer's money.
  2. Customers' - we are talking about many customers and something that belongs to them:
    the customers' h
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Customer's is used if we are talking about one customer. For example:

The customer's invoice was printed yesterday. (There is one customer.)

Customers' is used if we are discussing the possession of more than one customer:

The customers' complaints were mainly focussed on the unfriendliness of the staff.
Several customers have complained.

You could check a

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how about customers? i guess the explanation of using customers' and customers are the same. Emotion: smile
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Hi,

NO! customers is just the plural of customer!
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AnonymousHi,

NO! customers is just the plural of customer!
You are correct.

Customer is singular and whether we talk about one customer or many, it is always 'customer's' when something belongs to the customer or many customers.
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will it be customers' service or customers service? is it important to put ' there? Thanks
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Is it not "customer service", without the 's'? That's how it is down in Aus. The 's is used to denote ownership, it doesn't make grammatical sense to denote ownership without it.

If I had to explain why its "customer service" and not "customer's service", I would say it's because the customer does not own the service, it's the business, i.e. the Sale's customer service department.

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you are right, thanks.
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the customer's handbag was stolen - it means the customer handbag was stolen

we are talking about one customer.

If there are many customers, and all of the bags were stolen

Customers' handbags were stolen.

Just wanted clarity.

Also tell me, Customer's subscribe to the offer, they all enjoy the service. Customer's subscription increased by 35%.

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It would be: Customers can subscribe to this. (It's not possessive, so no apostrophe)
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