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Shravanmm Posted 14 years ago
Grammar
Correct this please
Hi,
I had an innerview where they asked me to write an email and they gave me the context.
Context is like this. A customer will e mail you stating that finally on 3/04/2011 the set top box has been delivered.
but the set top box has been damaged and light is not blinking. So I would request you to replace it as soon as possible.
this is the context and they have asked me to apologise the customer and tell the customer that set top box will be replaced soon. and the customer name is J.K Edwards.
Dear J.K Edwards,
I am David from email support XYZ company. I am very sorry to know that your set top box has been damaged and light is not working. We apologise for the inconvenience . We will send our engineer to your residential address and if the set top box is damaged and light is not working then it will be replace in 2 working days. Thank you for contacting email support XYZ company.
Regards,
David,
email support.
XYZ company.
If there are any mistakes in the email which I have written please do correct it and reply me. I am eagerly waiting for your reply.
Thank you.
I had an innerview where they asked me to write an email and they gave me the context.
Context is like this. A customer will e mail you stating that finally on 3/04/2011 the set top box has been delivered.
but the set top box has been damaged and light is not blinking. So I would request you to replace it as soon as possible.
this is the context and they have asked me to apologise the customer and tell the customer that set top box will be replaced soon. and the customer name is J.K Edwards.
Dear J.K Edwards,
I am David from email support XYZ company. I am very sorry to know that your set top box has been damaged and light is not working. We apologise for the inconvenience . We will send our engineer to your residential address and if the set top box is damaged and light is not working then it will be replace in 2 working days. Thank you for contacting email support XYZ company.
Regards,
David,
email support.
XYZ company.
If there are any mistakes in the email which I have written please do correct it and reply me. I am eagerly waiting for your reply.
Thank you.
Top answer
I am David from email support , XYZ company. I am very sorry to know that your set top box has been damaged and the light is not working. We apologise for the inconvenience.
- I am David from email support , XYZ company.
- I am very sorry to know that your set top box has been damaged and the light is not working.
- We apologise for the inconvenience.
- We will send our engineer to your residential address and if the set top box is damaged and the light is not working then it will be replace d in 2 working days.
- Thank you for contacting email support , XYZ company.
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8 Answers
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I am David from email support, XYZ company. I am very sorry to know that your set top box has been damaged and the light is not working. We apologise for the inconvenience. We will send our engineer to your residential address and if the set top box is damaged and the light is not working then it will be replaced in 2 working days. Thank you for contac
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How about the ending part?
Regards,
David,
email support.
XYZ company.
should i mention this or not?
Thank you so much for your last reply...........
Regards,
David,
email support.
XYZ company.
should i mention this or not?
Thank you so much for your last reply...........
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I didn't add the last part because it was fine. Of course, you need an ending on your letter.
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Dear David,
People write emails in different ways, and may thus offer you different kinds of advice.
Here are my views on just three aspects of what you have written.
1) I teach my class never to start with eg I am David Smith. If th
People write emails in different ways, and may thus offer you different kinds of advice.
Here are my views on just three aspects of what you have written.
1) I teach my class never to start with eg I am David Smith. If th
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Thank you so much clive, Many people have replied but I am totally impressed to your reply, I would follow what you did say..... Thank you so much clive.
Your's sincerly,
Shravan.
Your's sincerly,
Shravan.
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I would like to add to Clive's comments, too.
In my first post, I did not comment at all on the content, only the grammar.
If I were JK, I would be insulted. You told me that you would send an engineer to my house to see if I was telling the truth! That seems like a waste of the company's money. A set-top box is really cheap - and a customer home visit would cost more than replacing t
In my first post, I did not comment at all on the content, only the grammar.
If I were JK, I would be insulted. You told me that you would send an engineer to my house to see if I was telling the truth! That seems like a waste of the company's money. A set-top box is really cheap - and a customer home visit would cost more than replacing t
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You posted this thread yesterday at 06h49.
Were the answers to the same question you posted on Wednesday not to your liking?
Were the answers to the same question you posted on Wednesday not to your liking?
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