[/nq] If in doubt, omit any salutation - in exactly the same way that you do not end an e-mail with "Yours faithfully". The majority of e-mails which start with "Dear" are spam, as evidenced by the fact that SpamAssassin uses this as one of its many markers. Molly Mockford I think I've been too long on my own, but the little green goblin that lives under the sink says I'm OK - and he's never wrong, so I must be!
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