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Anonymous Posted 20 years ago
Letter Writing
Complaint letter (please check gramma and spells! )
I am really upset with this store I never wrote a complaint letter before. so please help me to write an effective letter.Thanks!
Hello My name is*** one of **store's customerwho bought washer and dryer on October 4, 2006 at **(location)Store. They promised me It will be delivery on October 9,2006. Butsomehow they keep changing delivery date, first time they changed it to October 16 then October20 then October23. the most ridiculous thing is no onegave me a call to let me know it's been rescheduled so one of my family member always staying home that whole day waiting for delivery so I always call them first asked what's going on they gave me different reasons everytime I called, First time, reason was the dryer was damaged. second time, reason was they don't have in stock waiting for coming from other state, third time they don't even explain what's going on just told me it's rescheduled on October 23. I called today(october 20) I talked with someone from delivery team. I asked him is there anyway you can delivery sooner then October 23 he said there is no way before October23 delivery schedule is already fulled, you can rent a truck and pick it up. It sound ridiculous to me I can't handle washer and dryer by myself that's why I paid for delivery service. Anyways I am so regret that I already paid for it If I didn't I never waiting for 3weeks for a washer and dryer ther is many stores delivery on next day. I really want to it's coming on October 23. I am so upset every time I see my full of laudry bags. I thinks It's not an very effective complaint letter....I don't know how to start and end it so I just wrote it. please please fix it. Because I am so angry and they are so mean!!!
Hello My name is*** one of **store's customerwho bought washer and dryer on October 4, 2006 at **(location)Store. They promised me It will be delivery on October 9,2006. Butsomehow they keep changing delivery date, first time they changed it to October 16 then October20 then October23. the most ridiculous thing is no onegave me a call to let me know it's been rescheduled so one of my family member always staying home that whole day waiting for delivery so I always call them first asked what's going on they gave me different reasons everytime I called, First time, reason was the dryer was damaged. second time, reason was they don't have in stock waiting for coming from other state, third time they don't even explain what's going on just told me it's rescheduled on October 23. I called today(october 20) I talked with someone from delivery team. I asked him is there anyway you can delivery sooner then October 23 he said there is no way before October23 delivery schedule is already fulled, you can rent a truck and pick it up. It sound ridiculous to me I can't handle washer and dryer by myself that's why I paid for delivery service. Anyways I am so regret that I already paid for it If I didn't I never waiting for 3weeks for a washer and dryer ther is many stores delivery on next day. I really want to it's coming on October 23. I am so upset every time I see my full of laudry bags. I thinks It's not an very effective complaint letter....I don't know how to start and end it so I just wrote it. please please fix it. Because I am so angry and they are so mean!!!
Top answer
I think that you have written a good letter. I have made a few changes: Manager, Customer Relations ABC Store XYZ Street, City Dear Manager: My name is*** , a **store customer who bought a washer and dryer on October 4, 2006 at your **(location) store. They staff told me that it would be delivered on October 9, 2006, but they have kept changing the delivery date.
- I think that you have written a good letter.
- I have made a few changes: Manager, Customer Relations ABC Store XYZ Street, City Dear Manager: My name is*** , a **store customer who bought a washer and dryer on October 4, 2006 at your **(location) store.
- They staff told me that it would be delivered on October 9, 2006, but they have kept changing the delivery date.
- The first time, they changed it to October 16, then October20, then October23.
- The most ridiculous thing is that no one called to let me know it had been rescheduled, so one of my family member was always staying home that whole day waiting for delivery.
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1 Answers
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I think that you have written a good letter. I have made a few changes:
Manager, Customer Relations
ABC Store
XYZ Street, City
Dear Manager:
My name is*** , a **store customer who bought a washer and dryer on October 4, 2006 at your **(location) store. They staff told me that it would be delivered on October 9, 2006, but they have kept changing the deli
Manager, Customer Relations
ABC Store
XYZ Street, City
Dear Manager:
My name is*** , a **store customer who bought a washer and dryer on October 4, 2006 at your **(location) store. They staff told me that it would be delivered on October 9, 2006, but they have kept changing the deli
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