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Anonymous Posted 20 years ago
Letter Writing
complaint letter
hello all,
I'm trying to write a complaint letter as an exercise to improve my writing, Would you mind to correct it ???
Thank you in advance.:^)
Customer Care Manager
Capital Rail
Dear Sir or Madam,
I am writing to express my concern about the fact that the last week, due to the trains daily delay, I was late for attend my Marketing Course in London every day. Indeed, the worst day I missed two of the three classes in which I should be present. I have deep knowledge that the cause of these delays is the severe weather conditions. The heavy snowfalls all over the week have provoked a huge traffic chaos.
In spite of this extreme situation, this point could not be the excuse to the poor service you provided. First of all, no information was given to the passengers while we were stranded in the open-air railway platforms. In a second term, we were trapped inside the wagons without lighting and heating, and due to the intense cold I have now the symptoms of pneumonia. And finally, to my surprise, when I demanded to the Station Staff the rail vouchers to get the value of the 50% of the journey made, they told me (and told the rest of the passengers) that no electronic device runs properly and as a result no document can be hand out.
To resolve the problem of my course faults, I require you to contact with the Marketing School in London and write to them a letter explaining the reason for my delays. Furthermore, I claim the economical compensation you promise in your information leaflet, so in case of a delay for more than one hour it is supposed that I can get the value of the 50% of the journey made.
I look forward to hearing from you and to a resolution of these problems. Enclosed are copies of the week train tickets. Please contact me at the above address or by phone.
Yours sincerely,
I'm trying to write a complaint letter as an exercise to improve my writing, Would you mind to correct it ???
Thank you in advance.:^)
Customer Care Manager
Capital Rail
Dear Sir or Madam,
I am writing to express my concern about the fact that the last week, due to the trains daily delay, I was late for attend my Marketing Course in London every day. Indeed, the worst day I missed two of the three classes in which I should be present. I have deep knowledge that the cause of these delays is the severe weather conditions. The heavy snowfalls all over the week have provoked a huge traffic chaos.
In spite of this extreme situation, this point could not be the excuse to the poor service you provided. First of all, no information was given to the passengers while we were stranded in the open-air railway platforms. In a second term, we were trapped inside the wagons without lighting and heating, and due to the intense cold I have now the symptoms of pneumonia. And finally, to my surprise, when I demanded to the Station Staff the rail vouchers to get the value of the 50% of the journey made, they told me (and told the rest of the passengers) that no electronic device runs properly and as a result no document can be hand out.
To resolve the problem of my course faults, I require you to contact with the Marketing School in London and write to them a letter explaining the reason for my delays. Furthermore, I claim the economical compensation you promise in your information leaflet, so in case of a delay for more than one hour it is supposed that I can get the value of the 50% of the journey made.
I look forward to hearing from you and to a resolution of these problems. Enclosed are copies of the week train tickets. Please contact me at the above address or by phone.
Yours sincerely,
Top answer
Anonymous hello all, I'm trying to write a complaint letter as an exercise to improve my writing, Would you mind to correct it ??? Thank you in advance. :^) Customer Care Manager Capital Rail Dear Sir or Madam, I am writing to express my concern about the fact that the last week, due to the trains' [OR the daily delay of the trains ] daily delay, I was late for attend [delete ] my Marketing Course in London every day.
- Anonymous hello all, I'm trying to write a complaint letter as an exercise to improve my writing, Would you mind to correct it ???
- Thank you in advance.
- :^) Customer Care Manager Capital Rail Dear Sir or Madam, I am writing to express my concern about the fact that the last week, due to the trains' [OR the daily delay of the trains ] daily delay, I was late for attend [delete ] my Marketing Course in London every day.
- Indeed, on the worst day I missed two of the three classes in which I should be present.
- I understand that the cause of these delays is the severe weather conditions.
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3 Answers
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Anonymoushello all,
I'm trying to write a complaint letter as an exercise to improve my writing, Would you mind to correct it ???
Thank you in advance.:^)
Customer Care Manager
Capital Rail
Dear Sir or Madam,
I am writing to express my concern about the fact that the last week, due to the
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