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Minnanoe Posted 18 years ago
Business & Finance

Complaining letter.

Please correct my complaining letter to seller.

Dear sir,

According to order of goods no.001, I would like to inform you the problem of goods no.001. I have found all goods no.001 including white, black and green and also attach the picture showing you. Please be rush to replace them. I wish you can share the best cooperation.

Best regards,

minnanoe.

Is it enought? If you have the more sentence, please advise. Thank you in advance.
  

Top answer

What was the problem? Were they broken? Were they not what you ordered?

  • What was the problem?
  • Were they broken?
  • Were they not what you ordered?
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5 Answers
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What was the problem? Were they broken? Were they not what you ordered?
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The problem is the swell boxes. I ordered the boxes from him but I found that all boxes are swell so I want them to replace one.

Could you please correct the sentence?

minnanoe
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Swell means very good, excellent, or perfect. Why do you want them to replace a good box?
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I mean the boxes have some stud defects and I need them to replace.
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Dear Sir:
The boxes that you sent as part of my recent order (Reference: Order number 001) were defective. I have attached a photo of the defective items. I would like to have these items replaced instead of receiving a refund. Would you please send replacements as soon as possible?
Thank you for your cooperation.
Best regards

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