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Vpz2k Posted 17 years ago
Grammar

Colpaint

Dear Mr.xxxxx


This customer`s two refrigerators are damaged.One of this is door damaged another one top side damaged both are not repairable.These units repalcaing not acceptable because we got this complaint only after two month from the purchase .We taken only one unit from the customer,today we will return this unit.




Regards
  

Top answer

Hi vpz, The story here is not quite clear to me. Were both units purchased two months ago?? Both units are not repairable, and both cannot be replaced because they've been in service for two months??

  • Hi vpz, The story here is not quite clear to me.
  • Were both units purchased two months ago??
  • Both units are not repairable, and both cannot be replaced because they've been in service for two months??
  • Is the customer claiming the units were damaged at the time of delivery??
  • Are you saying you have removed one unit from the customer's premises, and you plan to return it to him today, as is??
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3 Answers
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Hi vpz,
The story here is not quite clear to me. Were both units purchased two months ago??

Both units are not repairable, and both cannot be replaced because they've been in service for two months?? Is the customer claiming the units were damaged at the time of delivery??

Are you saying you have removed one unit from the customer's premises, and you plan to return it to h
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Dear Sir

This customer reported his complaint only in this week.We brought one his unit to workshop.this customer did not clim at the time of delivery to us.

(kindly replay to me asap)

your site is very useful to me
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This customer reported last week that both of the refrigerators he purchased two months prior are damaged. We have taken one of the units to our shop.

It's our opinion that neither of these units is repairable. One has damage to the door, and the other has damage to the top surface.

Since the customer waited two months before entering a complaint, he is not eligible to receive

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