Cheque

You ordered a new chequebook from your bank two weeks ago but you have received nothing.

Write a letter to the manager complaining about the bad service. Say when and how you ordered the chequebook. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

Dear sir,

I am writing this letter to request your solution to my problem. Let me explain in detail.

I ordered the new cheque book at your bank 2 weeks ago at counter number 5. I was firmed that i will get my cheque just 1 day after my order but until now, i have receive nothing. I feel very uncomfortable about your service. I called the Customer service Department last week and they said that my cheque book was on processing. Please tell me how long I have to wait for it and what action you will take on my problem. I hope you will deal with it urgently and call me when my cheque is ready.

I am looking forward to hearing from you.

Lisa