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Anonymous Posted 15 years ago
Letter Writing

Changing username and password for internet banking

hello everyone over there

i would to like to change my internet banking username and password due to login error for that i would like to request for a new one

so please help me out for writing a letter in a proper way

thanks a lots for ur efforts
  

Top answer

Hi, Start by drafting exactly what you would say if you were on the phone with them. "

— BarbaraPA

  • Hi, Start by drafting exactly what you would say if you were on the phone with them.
  • "
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4 Answers
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Hi,

Start by drafting exactly what you would say if you were on the phone with them.

Remember to use proper English, like a capital I and words like "your" instead of non-words like "ur."
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Dear Sir,

Ref: Account No: XXXXXXXX
Login-id: XXXXXX

I wish to inform you that I am unable to use Internet Banking
services as I have forgotten the password.Herewith i enclosed the
attachment copy of the login errror page. I request you to provide a
new password and send the same to my email-id as registered with you.

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By the way, are you sure there isn't just a link to click for "forgotten password" and they send you a link automatically from there?

Ref: Account No: XXXXXXXX

Dear Customer Service,

I have forgotten my password and am therefore unable to use my Internet Banking Services.

My login ID is XXXXXX

Please send a new password (or a link to enable me
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Please send a new password (or a link to enable me to create a new password) to name@place, which is the e-mail address you have on record for my account.

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