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Skills Overview
•?Computer Literate: Windows/Word/Excel/Typing
•?Ability to work within a team and as an individual
•?Reliable, Punctual, Ambitious, Confident
•?Strong communication skills with a good telephone manner
Education
2000?–?2003 •?Academy of International Relations and American Studies in Warsaw
Specialization: Political science; International relations
1996?–?2000 •?Secondary School, Warsaw
Additional education
2005?–?2006 •?Avalon School (London)
FCI Foundation, Business English
2003?–?2004 •?Islington and City College
ESOL and General English
Employment history
10/2004?–?Present Duke of York, St Johns Wood, London
Assistant Manager
•?Assisting with maintaining the restaurant/pub within company
policies and guidelines to ensure sales, service, profitability and standards
•?Assisting with marketing /in store promotion
•?Writing official letters, faxing and photocopying
•?Multi tasking and working within a strong and reliable team environment.
•?Cash handling and cashing up with prompt arithmetic skills.
•?Assisted in yearly budget preparation
•?Training and managing multilingual staff

10/2003?–?09/2004 O’Riel Studio, Highgate, London
Receptionist
•?Responsibility for general reception duties and preparation of clients
•?Working as a strong team and providing good customer relationships
•?Cash handling and cashing up
•?Preparing and ordering stock from other firms
•?Responsibility for opening and closing shop

2000?–?2003 Litigation Department Polkomtel S.A. Telekom Company,Warsaw
Consultant
•?Starting legal proceedings against persons with outstanding bills and
progressing actions up to representing company in Court
•?Cooperating with prosecutors and police
•?Making phone calls to customers with unpaid bills
•?Covering deadlines of paying outstanding bills
•?Working with other Departments in order to build antifraud strategies
Due to the nature of this business administration and procedureshad to be
incredibly accurate as well as being able to have a highdegree of selfconfidence

2000?–?2001 HRM German Recruiting Company, Warsaw
Receptionist
•?General administration duties
•?Managed a professional reception area with a strong focus on
customer service
•?Dealing with general telephone enquiries and transferring the enquirer to
the relevant team or individual
•?Searching information / data and input information into the system
as required
•?Providing full support in the organisation and management of meetings,
events and conferencest

Languages English?–?very good written and spoken
German?–?good written and spoken
Polish?–?native

Interests Travelling, Art, Fashion, Cinema, Musicals, Languages, Socializing.

References are available upon request