Hi:
In the following business situation, what does the word back-order imply? Does it imply that the supplier cannot make delivery since there is no inventory or it implies other reasons for which the order cannot be filled and the customers have to be prepared to wait for some time. Please kindly explain. It's best to give an example.
Thanks!
Xin Yan
China
letter, as follows:
Notice of Back-Ordered Item Dear
We received your order for (item and number) and wish to
thank you.
This item is presently back-ordered and we are unable to
send it to you immediately. If, due to this unfortunate
delay, you would like to cancel your order, please send us
a note to that effect. Otherwise, you can expect delivery
in approximately

.
Please accept our apology for this delay.