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Olgaa Posted 17 years ago
Grammar

Business etiquette situation

I came across one etiquette test on the Internet and tried to pass it. But to tell the truth I was rather surprised when I saw the answer to one of the questions (point d). Frankly speaking I cannot understand how a person can tell a client himself about being late (face-to-face) otherwise to my mind it's inappropriate to make a cleint wait for you. Am I right? Which point to your mind should be the way out in such a situation?

You have a business meeting scheduled but you're running little late. Your client has been waiting about 5 minutes already. What do you do?
a. Leave what you're working on and meet with the client
b. Tell your assistant to tell the client you'll be a few minutes
c. Quickly finish what you're doing, then begin the meeting
d. Go see the client yourself, tell them you're running late and will be finished soon.





  

Top answer

If we're discussing etiquette, I think D is the most polite way of handling the situation. Since we're a language forum, I would suggest that C should have the word "and" before "then". A-C should all have periods at the end.

  • If we're discussing etiquette, I think D is the most polite way of handling the situation.
  • Since we're a language forum, I would suggest that C should have the word "and" before "then".
  • A-C should all have periods at the end.
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13 Answers
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If we're discussing etiquette, I think D is the most polite way of handling the situation.

Since we're a language forum, I would suggest that C should have the word "and" before "then". A-C should all have periods at the end.

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Hi guys,
I would definitely choose A.

Best wishes, Clive
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Drop what you're doing and meet with the client!
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Grammar GeekDrop what you're doing and meet with the client!



But don't we wait 15 minutes for a full professor?
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We had that rule too. TA: 1.5 minutes. Full prof: 15 minutes.

But he's the one giving the grade, and they're the ones giving the business, so we wait for them, but not the other way 'round!
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Hi,
I don't even want to consider how long my doctor keeps me waiting.

Clive
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Well, true, but it was business ettiquette, not medical ettiquette.

I used to get frustrated with my doctor too, but once I was in with him, it was like I was the only patient he had. It was worth the wait to feel that he was that focused on me. (And I got used to calling ahead of time to see how behind schedule he was running.)
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Hi,
Yeah, but if I go on time, I wait an hour. If I go an hour late, I still wait an hour.

Yet the receptionist always insists on making precise appointments, eg
Me: Can I I come at 2.15?
Her: No, how about 2..25?
So, I come at 2.25 and wait an hour.

I think she should just say things like 'Come on Thursday'.

Clive
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Have you ever noticed, though, that the ONE day that you are five minutes late is the day the doctor is completely on time and you get "since you weren't here, we assumed your weren't coming and he's now with the next patient"?
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Hi GG,
No, I haven't. My doctor has never, ever, been on time.

Clive

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