My company is going into new countries, everybody in the administration is taking an English course. During this course one teacher claimed that you should never, never use the greeting “Best regards”. Instead you should use “Yours sincerely” or “Kind regards”.
Well, when I went to business School in 1979 I only learned that you should only use the phrase "Yours faithfully,".
Reading this very long thread I think that one should conclude that if you know the person, you can use "Yours sincerely", and if you do not know the person, you should use "Yours faithfully".
Is this correct?
Someone wrote that you might capitalize the first letter in both words. What is the significance of that and what would it mean?
Yours faithfully,
Benny Bubel
Hi Benny, Welcome to the Forum. Email is still new enough that conventions are still evolving. It's far from universally agreed that the conventions for regular, non-email business letters will simply be automatically followed in email.
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Hi Benny,
Welcome to the Forum.
Email is still new enough that conventions are still evolving. It's far from universally agreed that the conventions for regular, non-email business letters will simply be automatically followed in email. Email began as an informal. 'short-hand' medium, and in fact most people still seem to be influenced by this. I don't think it will ever be as form
"Best regards", "Kind regards", and "Kindest regards" are all fairly common in BrE business emails. "Best wishes" is also used.
You also sometimes see Best followed by a comma, which always disconcerts me.
MrP
As was pointed out "yours faithfully" is out of style but it still can be found in use especially in British English. However, as was also pointed out, there are alternatives that are used in both British and American (North American) English.
More formal
Sincerely yours, Yours sincerely, or even just Sincerely
Less formal
Sincerel
MonseulAs far as the capitalization in the closing, my grammar book says to capitalize all letters only if it's a business letter or any other formal type of letter.Capitalize the first word only (i.e., Thank you, Kind regards, etc.)
Best Regards,
Monseul
Bubeldk
Reading this very long tread I think that one should conclude that if you know the person, you can use "Yours sincerely", and if you do not know the person, you should use "Yours faithfully".
Some years ago, when I was taught how to write formal letters, they told me that this was indeed the rule.
Best,
Sextus
CliveI would even attempt to argue that there is no such thing as a truly formal email. By definition, it's a less formal medium. If my small company wanted to make an initial approach to IBM to do business, I wouldn't even use email. I'd take the best quality paper I could find and go to a printer and get the most impressive-looking letterhead I could d