We don't normally just do these kinds of exercises for students when they have shown no evidence that they have already tried on their own. Here's a hint: ago measures time from the moment of the utterance. Why don't you try to answer them with that hint in mind?
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AnonymousWhat about "She said she went to America 10 years ago?"The same logic applies. It doesn't matter if you say "went", "had gone", or "had been". The meaning of ago and before doesn't change.