It has been reported that the shelf in the cabinet falls down while we were keeping the items in the cabinet.This was due to the shelf unit was mounted by improper fittings. The unit has been fixed very clumsily. It should be fixed with a proper bracket otherwise it wouldn't happen like that. We immediately informed the supplier and they accept the mistakes.
It is not clear what you want to say here . It is especially not clear whether this is a past problem or an ongoing problem. The timeline of events is confusing.
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It is not clear what you want to say here . It is especially not clear whether this is a past problem or an ongoing problem. The timeline of events is confusing. Here is one way to word this:
It has been As we reported that earlier, the shelf in the cabinet falls fell down while we were keeping the items in the cabinet. This