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Gudrun Posted 10 years ago
Grammar
An issue / the issue
Hello,
A client complained about a computer problem. After doing some testing, do we say:
"Sir, are you still experiencing an issue?"
"Sir, are you still experiencing the issue?"
I was advised that there isn't much of a difference in this particular situation, meaning there is a difference of course, but it's subtle and either is acceptable. "An" means: do you still have any problem? "The" means: do you still have that problem (you had before)?
Can a native speaker please confirm if in agreement? I would be appreciative, as always.
A client complained about a computer problem. After doing some testing, do we say:
"Sir, are you still experiencing an issue?"
"Sir, are you still experiencing the issue?"
I was advised that there isn't much of a difference in this particular situation, meaning there is a difference of course, but it's subtle and either is acceptable. "An" means: do you still have any problem? "The" means: do you still have that problem (you had before)?
Can a native speaker please confirm if in agreement? I would be appreciative, as always.
Top answer
Gudrun was advised that there isn't much of a difference in this particular situation, meaning there is a difference of course, but it's subtle and either is acceptable. I agree.
- Gudrun was advised that there isn't much of a difference in this particular situation, meaning there is a difference of course, but it's subtle and either is acceptable.
- I agree.
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2 Answers
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Gudrunwas advised that there isn't much of a difference in this particular situation, meaning there is a difference of course, but it's subtle and either is acceptable.I agree.
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