Charged could work here. Volatile is the wrong word as it implies that the situation is iffy and people are butting heads.
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Well, I really wouldn't use volatile, or any similar word, in that context. The word comes from chemistry and describes a substance that changes phase quickly and is used to compare substances (or objects in this case). For example, alcohol is more volatile than water and nail polish remover (acetone) is more volatile than alcohol. Acetone "changes" (evaporates) quicker than alcohol whi