0
Dianrebecca Posted 13 years ago
Grammar

Which is correct to mention in emails while replying to customers anf kindly check if the email is grammatically correct.

With reference to your email below,we are sorry to inform you that we are unable to trace the transaction.kindly provide us the mobile number ,email id and date of booking which was used while trying to book ticket online.

In this email ,email address or email id is correct as short forms are not allowed in professional emails. Kindly check grammar too.Thank you
  

Top answer

We are sorry to inform you that we are unable to trace the transaction mentioned in your email below. Please provide us the mobile number, email ID and date used when trying to book your ticket online.

— Mister Micawber

  • We are sorry to inform you that we are unable to trace the transaction mentioned in your email below.
  • Please provide us the mobile number, email ID and date used when trying to book your ticket online.
Free · every Monday

Get the Weekly English Kit 📬

New words, one handy idiom, and a 2-minute quiz — delivered to your inbox to keep your streak alive.

5 Answers
0
We are sorry to inform you that we are unable to trace the transaction mentioned in your email below. Please provide us the mobile number, email ID and date used when trying to book your ticket online.
0
0
Is kindly a bad word to say? You substituted it with 'please'
0
0
geoyoIs kindly a bad word to say? You substituted it with 'please'
Not a bad word, but not as direct as a straightforward 'please' for modern Western English. I see it mostly with Indian and other Asian Englishes.
0
0
Yes, you are right. I often encountered it when dealing with customer service of Asian companies. I didn't know it's foreign-sounding, though.
0
0
geoyo I didn't know it's foreign-sounding, though.
I think a bit old-fashioned, rather, to my ears.
0

Related Questions